Why a leadership development programme is a sound investment

Help your managers make the most of their capabilities, and both they and your company will reap the benefits.

Natural born leaders are the lottery winners of the business management world. The rest of us need a little help, says CEO and leadership coach John Hawkins, writing for Forbes. That help can come in the form of purposeful leadership management development.

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How to make your meetings worth the effort

Are meetings with your team a waste of your time and theirs? Do they wander and drag on? Do they fail to serve their purpose?

If you dread holding meetings, you are not alone. Most professionals hate them. But Elizabeth Dukes, writing for Inc.com, advocates these simple fixes to make them more bearable and productive.

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Find emotional connections and bond your board

There’s more to building a successful management team than strategies and directives – people’s feelings come into play too.

Your board members may be good at their particular roles, but when you put any group of people together, emotions will always have an impact. How you choose to deal with them will affect outcomes, says Dr Lola Gershfeld, writing for Chief Executive.

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Boost innovation by identifying your customers’ jobs to be done

Transform your offering by discovering why your customers make a purchase.

We know more about our customers than ever before. But this has led us down the wrong path when it comes to innovation, say Clayton M. Christensen, Taddy Hall, Karen Dillon and David S. Duncan in an article for Harvard Business Review.

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Is Holy Grail syndrome holding you back?

Fixating on just one talent risks missing out on what really makes entrepreneurs successful.

Don’t let “Holy Grail syndrome” hold you back. Instead, focus on your unique mix of talents, passions and skills that provide the foundations for a business in which only you can excel.

Here’s how to combine your skills and interests into a unique entrepreneurial vision.

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Understand what your customers really want

A customer is delighted to discover a new grocery delivery startup. He sends in suggestions he hopes will improve the service. In return he receives a stream of promotional emails. The customer feels ignored and cuts his order.