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Management

Every good manager knows that people are their most valuable resource. In these articles we show you how to manage effectively to get great things from the people you manage. We'll tell you how to create powerful teams, nurture talent and prevent conflict. All our articles contain the best new business thinking from around the world.

How to be a talent magnet

Quizitive

Instead of hoarding great employees, learn to master the flow of talent through your organisation.

Should you try to hold onto your star employees, or show them the door? Some of the best leaders don’t just allow their top performers to leave – they actively encourage it.

 

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How to make better decisions

reading glasses

The success of your organisation depends on good decision making, a key requirement of good leadership.

The human brain has evolved to make most decisions automatically. Behavioural and neuroscience shows that our brains struggle with information overload, especially when multitasking, leaving them susceptible to subjectivity, bias and errors.

 

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Get your employees working together effectively

If your employees are failing to work as a team, it’s time to show them the value of collaboration.

You might regard teamwork as a top priority but do your staff pick up on those values? A recent survey by Corporate Culture Chasm revealed that most employees think leaders want to see competition among staff members.

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Your three key players in the race for innovation

office desk

Startup companies will naturally have a keen eye for innovation as they work out their route to the top. But larger, long-established companies can keep pace with the new kids on the block by maximising the talent at their disposal.

You probably have some excellent talent on your teams. But how do you motivate it to come up with cutting edge ideas and deliver results?

 

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Six steps to getting a seat on the board

chair on beach

If landing a seat on a board is one of your goals, you need to do some serious preparation to make it happen. Writing for Forbes, Stuart R. Levine sets out six actions to increase your chances of success.

“It’s critical that you take smart steps to develop your resources and skills into assets that will showcase your credentials and position you for success,” Levine advises.

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How to let creative teamwork flourish

Glen Baxter

The genius lone wolf is the romantic vision of innovation. For best creative results it is multi-disciplinary teamwork that should be encouraged and rewarded, writes Tendayi Viki for Forbes.

Tapping into the massive potential of collective creativity is not as straightforward as simply putting colleagues in a room together.

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Eight essential practices of change-agents

Change-Agent's Compass

Leading breakthrough change is hard. Whether small scale or large, pioneering is difficult and messy. There are many balls to juggle, and the environment is constantly changing. And there’s the problem: it can be hard to focus on the right thing to do at the right time.

Enter the Change-Agent's Compass.

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How to give good feedback to people who don’t want to receive it

Feedback

Giving feedback should be constructive and helpful, but that might not be how everybody views it

The key requirements of giving good feedback are good intentions, sound preparation and a calm response. The feedback process takes a lot of time, and can be a cause of anxiety for both manager and employee, particularly when you are dealing with somebody who might cry, yell or get defensive...

Six ways to rebuild trust at work

Trust

Trust takes years to build, yet can be destroyed in an instant. But retaining and regaining the confidence of your employees can be achieved if you modify your actions

Trust is a precious resource. Once broken it can be difficult for businesses and bosses to regain, damaging chances of future success.

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How to overcome the limitations of leadership training

Jack Smith, Celebration

Training alone often fails to develop today’s employees into tomorrow’s senior managers. It is systems and behaviours in the workplace that need to change before workers can take an organisation to the next level.

Several mistakes are routinely made when leadership training is offered in a bid to transform good organisations into great ones.

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How to make your meetings worth the effort

Are meetings with your team a waste of your time and theirs? Do they wander and drag on? Do they fail to serve their purpose?

If you dread holding meetings, you are not alone. Most professionals hate them. But Elizabeth Dukes, writing for Inc.com, advocates these simple fixes to make them more bearable and productive.

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How to shape your company culture the Netflix way

Design unconventional HR policies to attract talent and grow your business.

Silicon Valley human resources veteran Patty McCord shaped the workforce that transformed Netflix from a DVD-by-mail retailer into a top content-streaming service. She did it by rejecting conventional HR policy – and you can too, says Vivian Giang for Fast Company.

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Is holacracy right for your business?

What is holacracy and could it work for your business? The pros and cons of self-management are examined in an article by Ethan Bernstein, John Bunch, Niko Canner and Michael Lee on Harvard Business Review.

Look beyond the hype and buzzwords surrounding holacracy to discover what makes a self-managed organisation and how the system actually operates – both on the ground and at a...

Design a better company culture

Employee disengagement is a global problem. In the US alone, companies lose up to $550bn in lost productivity every year.

Writing for Harvard Business Review, Alexander Osterwalder, Yves Pigneur and Kavi Guppta say the solution lies in cultivating a better company culture.

They describe a tool – “the culture map”, which will help you do just that.

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Keep calm and carry on communicating

How do you react to an angry customer, a difficult colleague or a tense negotiation? Great communicators face all kinds of conflict and know exactly what to say and how to say it.

Communicate well and others will trust in your ability to lead and support them.

Think on your feet and people will see you as credible, professional, reliable and confident.

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Seagull managers: How to regain control of your team

Seagull managers allow situations to spiral out of control before swooping in with superficial or thoughtless solutions and flying off again, leaving the team to clear up the mess.

It’s a management style that causes stress and confusion – and it’s on the increase.

Writing for Forbes, Travis Bradberry explains how to regain control by focusing on what should be your number-one...

Tactics for managing team conflict

Healthy debate in the workplace is a good thing. But what can you do when positive behaviours give way to infighting?

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Five reputational risks and how to plan for them

You can’t avoid scandal, but you can prepare for it. Here’s how to plan for five of the most serious reputational risks to your business.

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Redesign your life for the sake of your business

Design thinking can improve your health, wellbeing and, ultimately, your executive performance. 

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Why ‘ideal workers’ are bad for business

Do your employees arrive early, stay late, pull all-nighters, work weekends and stay on-call 24/7 via smartphones?

Many organisations expect employees to become such dedicated “ideal workers”, despite the...

How to lead the team you inherit

What can you do if the team you take over created the problem you’ve been hired to fix?

The best-known team-building framework is “forming, storming, norming and performing”. But that assumes you’re building a team from scratch.

In a recent article for Harvard Business Review, Michael Watkins offers a new model: “assessing, reshaping and accelerating”.

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The art of selling your ideas to the boss

If you struggle to secure buy-in for your proposals, then it might be time to change your strategy. There are a number of “issue-selling” tactics that will give your ideas traction and secure the resources and attention they deserve.

Four things you should never do when using freelancers

By 2020, over 40% of our workforce will be freelancers – that’s according to a recent study by Intuit.

How can you get the best out of outsourcing? And what are the pitfalls to avoid? John Boitnott, writing for Inc.com, lists four things you should never do when using freelancers:

Want to be a great boss? Don’t do this

Become a great boss by thinking about the kind of boss you would hate to be, advises Avery Augustine, writing for Inc.com, via The Muse.

Being a great boss is a complicated business. It means finding the right balance between constructive criticism and praise, affection and respect, managing and delegating.

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