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Be the leader your employees need now

In this uniquely challenging climate, everyone is worried about what the future holds in both their business and personal lives, writes Amy Leschke-Kahle for MIT Sloan Management Review.

As the disruptive implications of COVID-19 continue to unfold, and question marks hang over the ultimate survival of some organisations, it’s more important than ever for leaders to communicate effectively.

Employees – especially frontline workers who face the highest risks every day – need regular contact with both their organisational and senior leaders on a personal, human level. They need to feel connected, supported, listened to and as reassured as is possible.

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