What does Mercedes-Benz have in common with H.J. Heinz and Coca-Cola? The obvious response is an enormously strong brand. But the more significant issue is…
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Quality is a word from which few managers can hope to escape for long these days. That's not quality meaning 'goodness, beauty, luxury, brightness or…
The concept of the all-powerful customer is nothing new; Peter Drucker wrote long ago that 'there is only one valid definition of business purpose –…
The easiest task in management is buying another business – you only need to identify the acquisition target, work out how much you want to…
Strategy has been having a wonderful run for management's money. Once, strategy was the somewhat arcane province of long-range corporate planners. Now senior managers themselves…
How far is my company away from failure? The question itself sounds like an admission of inadequacy. The confident manager surely doesn't walk around waiting…
This is how NOT to buy a business… Have a strategic grand design and make it a ‘must’ – by definition that excludes all other…
Business history is littered with the corpses of companies that were hailed and deeply admired, not just by ephemeral stock markets and their acolytes, but…