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Controlling knowledge workflows

George Blacklock

Making knowledge work ‘visible’ gives you better control of workflows, helping you boost productivity and staff morale.

By adopting the lean-management techniques that revolutionised manufacturing in the 1980s and 90s, the Broad Institute cut their research load in half and reduced waiting times for sample analysis by 85%.

The Broad Institute of MIT and Harvard is a biomedical and genome research centre in Cambridge, Massachusetts. Launched in 2004, its remit is to research the genetics of disease, and to support this research by DNA sequencing samples of blood and tissue.

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Credits:
Source Article: Breaking Logjams In Knowledge Work
Author(s): Sheila Dodge, Don Kieffer, and Nelson P Repenning