The need to shift mindsets is the biggest block to successful transformation. The key lies in making the shift personal as well as institutional.
To lead a successful transformation, you need to address employee mindset. Writing for McKinsey Quarterly, Scott Keller and Bill Schaninger say that means you need to make the change personal.
Executives at companies that took steps to address mindsets were four times more likely than those that didn’t to rate their change programmes as at least ‘successful’.