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Make learning creative and dynamic in your firm

Tim Lewis

Top-down formal training methods popular during the 1990s do not equip staff to deal with unpredictability and rapid change.

Writing for Harvard Business Review, John Hagel III and John Seely say that instead of relying on process manuals to tell staff what to do, you should empower them to learn on the job, creating knowledge and developing new ways to share it.

QUALITIES NOT SKILLS

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Credits:
Source Article: Help Employees Create Knowledge – Not Just Share It
Author(s): John Hagel III and John Seely