Before you rush into a change programme, make sure it’s the right one. Understand the catalyst for transformation, your underlying quest, and the leadership capabilities needed to see it through.
Corporate transformations still have a poor success rate – even though we know how they work. Around 75% of change efforts flop: they either fail to deliver benefits or are abandoned entirely. Writing in Harvard Business Review, N Anand and Jean-Louis Barsoux argue that, before worrying about how to change, you need to figure out what to change – and what to change first.
THE PROBLEM OF MISDIAGNOSIS