The Pareto principle states that one fifth of your employees create four fifths of collective output. It makes good business sense to identify your stars and make them shine.
Intelligent, hardworking people who are pleasant to be around also tend to outperform their workmates, especially in complex jobs. Writing for Harvard Business Review, Professor Tomas Chamorro-Premuzic says your star performers are also fast learners and more likely to succeed at tasks they’ve never attempted before.
It’s no wonder then that your best staff are prime targets for recruitment companies; if you don’t look after them, someone else will. Here we take a look at how to identify your best players, and how to keep them happy and productive.