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Management

Every good manager knows that people are their most valuable resource. In these articles we show you how to manage effectively to get great things from the people you manage. We'll tell you how to create powerful teams, nurture talent and prevent conflict. All our articles contain the best new business thinking from around the world.

How to make the most of ‘multiteaming’

Many workers these days are members of multiple concurrent teams.

While 'multiteaming' increases efficiency and knowledge sharing, it also creates costs and challenges. Here are the solutions to some of these problems.

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Five steps to being a better boss

You've started your own company. You are a successful entrepreneur – so successful that you have been able to hire people to work for you. You are the boss. Finally.

But being a good boss is not the same as being a good entrepreneur.

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Isn't it time you appointed a digital executive?

Your business is reaching a relatively mature stage of digital competence. Isn't it time you appointed a digital executive?

Whatever your circumstances, choose a chief digital officer with the ability to overcome these key obstacles.

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Make learning creative and dynamic in your firm

Top-down formal training methods popular during the 1990s do not equip staff to deal with unpredictability and rapid change, write John Hagel III and John Seely for Harvard Business Review.

Instead of relying on process manuals to tell staff what to do, empower them to learn on the job, creating knowledge and developing new ways to share it.

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Engaging employees who struggle with change

When you instigate any change in your organisation there will always be team members who cling doggedly to the status quo.

But ignoring the dissenters can build a virtual wall between those with conflicting viewpoints and encourage a culture of “us” and “them”.

Here's how to steer the two sides to meet in the middle.

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Five tips for success when you’ve inherited a mess

It pays to avoid classic pitfalls when the business you take on has been left in a mess by your predecessor. Taking over leadership of any business, especially as an outsider, is a challenge. 

Over half the leaders who take over a mess will have failed within a year and a half.

Here are five ways to avoid stepping on the land mines that were left for you.

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Create a winning team to drive innovation

Build creative dissonance into your team and you’ll turbocharge digital innovation.

If there’s one trait humans possess that artificial intelligence (AI) does not, it’s the ability to think outside the box. 

To profit from AI’s ability to accelerate innovation, build your team around creatives who, collectively, combine these six contrasting personalities.

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Five steps to escaping the meeting trap

Executives spend nearly 23 hours per week in meetings. If your company’s meetings are badly run, that’s a lot of wasted time – and money.

It's time to institute systemic change. Here's how to escape the meeting trap.

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Why leaders need to be more engaged

Are you taking more days away from the office, or delaying replies to emails or calls?

These are all signs that you have become disengaged as a leader. And when you disengage, your employees could follow suit, writes Peter Crush for Raconteur.

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Five steps to conflict resolution

The key to resolving a disagreement between members of your team is acting as an effective mediator, write Jeanne Brett and Stephen B Goldberg for Harvard Business Review.

People will always disagree with each other – it’s human nature. But if you have to step in, follow these five steps.

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Establish a culture of shared goals

Success increases when your teams have the incentive to push towards shared goals.

A Tour de France team manager describes how to convince your employees to surrender individual dreams for the common good.

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How to conduct reviews effectively

Strategic and operational reviews often fail. 

Leaders spend three to five days per month being reviewed or reviewing someone else. But how useful are reviews? They typically take an hour or so, and half that time is wasted covering what’s already happened.

Writing in Ivey Business Journal, Himanshu Saxena explains why reviews often fail, and how to change your approach.

Replace corporate training with career coaching

Do your corporate training programmes actually improve the performance of your company? Daniel Dowling, writing for Fast Company, argues that in-house career coaching is a much more effective approach.

To make employees want to learn and perform better, help them prioritise self-improvement as an essential part of their lifestyle – both within and outside work. 

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Maximising performance or just creating stress?

A leader should be skilled at getting the best out of coworkers. But all too often his or her leadership style can have the opposite effect.

Karen Firestone, writing for Harvard Business Review, has some advice on how to avoid leader-induced stress.

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Flip top-down management culture on its head

If you set a clear purpose and cultivate an environment of innovation and collaboration, then you can have a whole company of CEOs, says Micha Kaufman, writing for Entrepreneur.

How you organise and run your business and who you choose to do what are the key elements that determine the destiny of your company.

 

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Health suffers when time equals money

Calculating your employees’ pay on an hourly rate can raise their psychological stress levels and eat away at their enjoyment of life, writes Martin J Smith for Stanford Business.

Workers who believe that every second counts in terms of the monetary value placed on their time are more likely to suffer from potentially damaging mental pressures, according to new academic research.

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Why your CIO can make or break your business

With digital data increasingly driving performance, it takes a strong, forward-thinking champion to make sure your organisation embraces that shift effectively.

These days the role of CIO goes way beyond overseeing your company’s computer technology. With businesses from all sectors adopting a digital-first strategy, the CIO holds a transformational position.

How to handle negative emotions at work

Ishbel Myerscough

Negative emotions in the workplace are too often brushed aside – or even taboo. This is counterproductive and costly.

Ignoring negative emotions stores up trouble. Yet, if you learn to face them, you will have a happier, more productive and engaged workforce who are more likely to stick around.

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Leading digital platforms requires ethical leadership

Carol Robertson

In addition to legislation, ethical engagement by CEOs is essential to avoid accusations of unethical practice.

Digital platform businesses need to manage their ethics better. At the moment, there is a lack of responsible leadership and regulation around digital platforms, which has resulted in a whole host of unethical consequences.

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Reorganisation: when and how to do it

Bernard Cohen

Market conditions change, and when they do leaders need to decide whether to respond by restructuring or reconfiguring.

There are two key reasons why a company might need to consider reorganisation: to “reduce ‘organisational cholesterol’” or to “change strategic direction in the face of major industry change”.

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Six ways to deal with an indecisive boss

Tai-Shan Schierenberg

Reporting to an indecisive boss is challenging and frustrating. Here’s how to turn the situation around.

Managers who can’t pick a course of action, or constantly change their minds, are infuriating. You waste time, switch direction, and your credibility and reputation suffers. So how can you help a wishy-washy manager make decisions?

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What problem are you trying to solve?

Terry Frost

There are few management skills more powerful – or underrated – than the discipline of articulating a clear problem statement before jumping into action.

There are few questions in business more powerful than: “What problem are you trying to solve?” – yet it is so rarely answered. Formulating a clear problem statement will unlock innovation and enable you to get more done, and with less...

Five ways to combat excessive collaboration and boost your productivity

Kisoo Kwon

Detect the root cause of all those time-consuming meetings and messages and let your teams get down to the real work.

The old adage that two heads are always better than one has been taken to extremes in many modern businesses, and statistics show that an overdose of multiple collaborations is ultimately uneconomical.

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Five ways to manage your emotions at work

Julie Cockburn

How to perform the ‘emotional labour’ of leadership while remaining true to yourself.

We’re all familiar with the ‘service with a smile’ provided by fast food servers, airline crew or nurses. Yet leaders have to perform ‘emotional labour’ too. Motivating or disciplining staff, appearing confident in uncertain times, and controlling personal feelings are all part of our working lives....

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