You are here

Management

Every good manager knows that people are their most valuable resource. In these articles we show you how to manage effectively to get great things from the people you manage. We'll tell you how to create powerful teams, nurture talent and prevent conflict. All our articles contain the best new business thinking from around the world.

Why your CIO can make or break your business

With digital data increasingly driving performance, it takes a strong, forward-thinking champion to make sure your organisation embraces that shift effectively.

These days the role of CIO goes way beyond overseeing your company’s computer technology. With businesses from all sectors adopting a digital-first strategy, the CIO holds a transformational position.

How to handle negative emotions at work

Ishbel Myerscough

Negative emotions in the workplace are too often brushed aside – or even taboo. This is counterproductive and costly.

Ignoring negative emotions stores up trouble. Yet, if you learn to face them, you will have a happier, more productive and engaged workforce who are more likely to stick around.

Please login or...

Leading digital platforms requires ethical leadership

Carol Robertson

In addition to legislation, ethical engagement by CEOs is essential to avoid accusations of unethical practice.

Digital platform businesses need to manage their ethics better. At the moment, there is a lack of responsible leadership and regulation around digital platforms, which has resulted in a whole host of unethical consequences.

Please...

Reorganisation: when and how to do it

Bernard Cohen

Market conditions change, and when they do leaders need to decide whether to respond by restructuring or reconfiguring.

There are two key reasons why a company might need to consider reorganisation: to “reduce ‘organisational cholesterol’” or to “change strategic direction in the face of major industry change”.

Please ...

Six ways to deal with an indecisive boss

Tai-Shan Schierenberg

Reporting to an indecisive boss is challenging and frustrating. Here’s how to turn the situation around.

Managers who can’t pick a course of action, or constantly change their minds, are infuriating. You waste time, switch direction, and your credibility and reputation suffers. So how can you help a wishy-washy manager make decisions?

Please...

What problem are you trying to solve?

Terry Frost

There are few management skills more powerful – or underrated – than the discipline of articulating a clear problem statement before jumping into action.

There are few questions in business more powerful than: “What problem are you trying to solve?” – yet it is so rarely answered. Formulating a clear problem statement will unlock innovation and enable you to get more done, and with less...

Five ways to combat excessive collaboration and boost your productivity

Kisoo Kwon

Detect the root cause of all those time-consuming meetings and messages and let your teams get down to the real work.

The old adage that two heads are always better than one has been taken to extremes in many modern businesses, and statistics show that an overdose of multiple collaborations is ultimately uneconomical.

Please...

Five ways to manage your emotions at work

Julie Cockburn

How to perform the ‘emotional labour’ of leadership while remaining true to yourself.

We’re all familiar with the ‘service with a smile’ provided by fast food servers, airline crew or nurses. Yet leaders have to perform ‘emotional labour’ too. Motivating or disciplining staff, appearing confident in uncertain times, and controlling personal feelings are all part of our working lives....

Are you a Pioneer, Guardian, Driver or Integrator?

Derek Boshier

Identify different work styles to get the best performance from your teams.

Are you getting the best out of your teams? Many leaders aren’t because they don’t harness their diverse work styles. That means some of the best ideas go unheard and performance suffers.

Please login or...

Why there really is no such thing as a bad idea

Aaron Burden

If you want groundbreaking ideas you should encourage your employees to challenge the consensus.

As a manager, consensus might make for an easier life, but you risk losing a potentially game-changing idea by fostering a herd mentality. “Humans fear being a fool much more than they hope to be a genius.”

Please login or...

Learn when to share information

Breidamerkursandur by Boomoon

Organisational transparency – sharing information freely with your company’s employees – is said to empower people to make better, faster decisions.

The challenge for executives is knowing when to share information and when not to share information. There are three main areas where transparency can create problems and some measures you can take to avoid oversharing.

Seven ways to reframe business problems

Tomasz Rynkiewicz

Thinkers from Albert Einstein to Peter Drucker have emphasised the importance of correctly diagnosing problems. So why do we still struggle to get it right?

Companies are good at problem solving. What they struggle with is diagnosing what those problems are.

 

Please login or...

Three key ways to mastermind digital transformation

Carpet by Scarlett Hooft Graafland

As the digital world romps ahead at incredible speed, leaders need to be sure they harness the best and most relevant developments.

Technological innovations shake up the industrial globe every day. Keeping track of these – and understanding which ones are essential for your organisation – is becoming a priority for most CEOs.

Please...

It’s time to get real about leadership

office

Aspiring slavishly to contemporary ideals is a sure route to failure

Can you tick all the boxes on the popular checklist of attributes for successful leaders? Over the past few decades the qualities prescribed by the corporate training industry have focused on authenticity, trustworthiness, modesty, empathy, emotional intelligence and a desire to serve others – especially your employees...

The most common causes of ethical dilemmas may surprise you

Hypnos III by Glenys Barton

Research reveals only 16% of ethical dilemmas mentioned were due to bribery, corruption or anti-competition issues. So what’s going on?

Most of us won’t be tempted to cook the books, take a bribe or rob our customers. However, research undertaken by McLaverty confirms that “many of us face an endless stream of ethical dilemmas at work”.

Please...

When disaster strikes, good managers diagnose

Eden and The Cloud Chamber by Noel Forster

“What do you do when things in your business go exactly opposite to plan?”

Dealing with things occasionally going wrong is an integral aspect of business management. The trick is to make sure that we don’t repeat our mistakes. Nobody likes to dwell on failure, but as contentious and painful a process as it might be, businesses need to undertake a thorough ‘disaster diagnosis’ before...

How to get the most out of your staff

Kalen Emsley

If you believe that encouraging people to work more productively is largely a matter of offering cash bonuses, think again. Writing on Quartz, Oliver Staley distills the thoughts of leading behavioural economist Dan Ariely into four key approaches to motivating employees.

Three things that make you a great boss

Aatik Tasneem

Share a vision, drive results and help employees achieve their career goals for a happier and more productive workforce.

Most leadership advice is based on anecdotes and common sense. Stanford professor Kathryn Shaw took a different approach: data-driven analysis. She discusses her findings with Beth Rimbet and Steve Hawk in a recent article in Stanford Business, and shares three...

12 ways to manage for trust

John Kirby

Build trusting relationships with your employees to improve productivity, accountability and company performance.

Less than half of lower-level employees trust the companies they work for. And the problem’s getting worse: according to the PwC Annual Global CEO survey, three years ago 37% of CEOs were concerned about a lack of trust in businesses; today, it’s 55%.

...

Leadership: no style fits all

clothing rack

Being dominating and being likeable can both be good qualities in a boss, and often a hybrid is even better.

In a New York Times article Phyllis Korkki explores the advantages and disadvantages of two key styles of leadership – the dominant leadership style where the boss is in control of everything, and the prestige style where the boss’s main motivation is to be liked or admired....

Four secrets of CEO selection

graffiti

Why are some boards great at hiring company leaders, while others get it wrong? Make the right choice by following these four key principles.

Some boards still pick chief executives who aren’t right for the job – repeatedly. Make the right decision by following the example of successful boards.

Please login or...

Warning: full board independence can reduce your profits

Company boards on which the CEO is the only employee are becoming the norm, but how well do they work? Recent research suggests independent boards are actually detrimental to profitability.

In 1999, 36% of boards in America’s S&P 500 companies were of this kind. By 2015 it had risen to 75%. A key driver has been the recent history of governance and accounting scandals.

...

How to move from firefighting to fire prevention

fire hydrant

Are you and your employees stuck in a vicious circle of firefighting?

Workers’ compensation business illustrates the cycle of rework – and more rework – that comes from not doing jobs right first time. Despite knowing that legal processes and costs could be slashed by contacting workers within 24 hours of injury, staff were too busy to do so.

Please...

Don’t let cultural differences harm your global enterprise

skyscraper

Is internationalisation threatening your company’s long-established culture? So-called "cultural disintegration" can occur when colleagues in different countries struggle to integrate with unfamiliar social norms, causing a breakdown in communication and trust.

Pages

Subscribe to Management