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Management

Every good manager knows that people are their most valuable resource. In these articles we show you how to manage effectively to get great things from the people you manage. We'll tell you how to create powerful teams, nurture talent and prevent conflict. All our articles contain the best new business thinking from around the world.

Delegation, delegation, delegation…

organisation

You might think it’s easier to do everything yourself, but the path to productive leadership demands that you learn how to delegate effectively.

Everyone knows the frustration of having to re-do a task that you assigned to someone else. If it comes back incomplete or full of errors, the temptation is to decide it’s been a waste of your time and theirs. But that doesn’t have to be the...

Creativity is king

crayons

The noise of modern life can distract marketing teams from creating their best work.

Whether you head up the marketing department for a lean, energetic startup or a powerful blue chip corporation, it is important that your team is consistently creative. There are a number of steps you can take to ensure your team is able to do its best creative work in an “always on” environment.

How to kill bad products

packaging products

When a product fails, should you improve it or kill it? Senior managers are best placed to make the right choice – quickly.

Your engineers and managers work for months, often years, to develop and launch new products. They invest significant resources in research, marketing and distribution. So to see those products go down in flames creates a difficult choice: do you try to improve the...

How to build a winning workplace culture

office

There are many guides to the three, five or seven steps to an ideal culture. But only one golden rule: don’t mess it up.

As a leader, you must watch everything you say and do – because everyone else will, and they’ll put a lot of weight on it. That means it’s easy to mess up a workplace culture – even with the best of intentions.

Improve employee engagement with ‘constructive nonconformity’

Employee engagement is a problem. To fix it, let your workers rebel, break the rules and be themselves.

Throughout our working lives we’re taught to conform. The pressure only grows as we climb the career ladder. Workers and their organisations both pay a price for this: decreased engagement, productivity and innovation.

Militarise your cybersecurity

computer screen

How nuclear thinking can help you eliminate human error.

JPMorgan Chase was hacked because somebody forgot to update the security settings of a server to dual-factor authentication. Health insurer Anthem’s systems fell prey to a “spear phishing” email. Edward Snowden persuaded a colleague to enter his password on Snowden’s computer.

How to be a talent magnet

Quizitive

Instead of hoarding great employees, learn to master the flow of talent through your organisation.

Should you try to hold onto your star employees, or show them the door? Some of the best leaders don’t just allow their top performers to leave – they actively encourage it.

 

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How to make better decisions

reading glasses

The success of your organisation depends on good decision making, a key requirement of good leadership.

The human brain has evolved to make most decisions automatically. Behavioural and neuroscience shows that our brains struggle with information overload, especially when multitasking, leaving them susceptible to subjectivity, bias and errors.

 

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Get your employees working together effectively

If your employees are failing to work as a team, it’s time to show them the value of collaboration.

You might regard teamwork as a top priority but do your staff pick up on those values? A recent survey by Corporate Culture Chasm revealed that most employees think leaders want to see competition among staff members.

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Your three key players in the race for innovation

office desk

Startup companies will naturally have a keen eye for innovation as they work out their route to the top. But larger, long-established companies can keep pace with the new kids on the block by maximising the talent at their disposal.

You probably have some excellent talent on your teams. But how do you motivate it to come up with cutting edge ideas and deliver results?

 

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Six steps to getting a seat on the board

chair on beach

If landing a seat on a board is one of your goals, you need to do some serious preparation to make it happen. Writing for Forbes, Stuart R. Levine sets out six actions to increase your chances of success.

“It’s critical that you take smart steps to develop your resources and skills into assets that will showcase your credentials and position you for success,” Levine advises.

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How to let creative teamwork flourish

Glen Baxter

The genius lone wolf is the romantic vision of innovation. For best creative results it is multi-disciplinary teamwork that should be encouraged and rewarded, writes Tendayi Viki for Forbes.

Tapping into the massive potential of collective creativity is not as straightforward as simply putting colleagues in a room together.

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Eight essential practices of change-agents

Change-Agent's Compass

Leading breakthrough change is hard. Whether small scale or large, pioneering is difficult and messy. There are many balls to juggle, and the environment is constantly changing. And there’s the problem: it can be hard to focus on the right thing to do at the right time.

Enter the Change-Agent's Compass.

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How to give good feedback to people who don’t want to receive it

Feedback

Giving feedback should be constructive and helpful, but that might not be how everybody views it

The key requirements of giving good feedback are good intentions, sound preparation and a calm response. The feedback process takes a lot of time, and can be a cause of anxiety for both manager and employee, particularly when you are dealing with somebody who might cry, yell or get defensive...

Six ways to rebuild trust at work

Trust

Trust takes years to build, yet can be destroyed in an instant. But retaining and regaining the confidence of your employees can be achieved if you modify your actions

Trust is a precious resource. Once broken it can be difficult for businesses and bosses to regain, damaging chances of future success.

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How to overcome the limitations of leadership training

Jack Smith, Celebration

Training alone often fails to develop today’s employees into tomorrow’s senior managers. It is systems and behaviours in the workplace that need to change before workers can take an organisation to the next level.

Several mistakes are routinely made when leadership training is offered in a bid to transform good organisations into great ones.

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How to make your meetings worth the effort

Are meetings with your team a waste of your time and theirs? Do they wander and drag on? Do they fail to serve their purpose?

If you dread holding meetings, you are not alone. Most professionals hate them. But Elizabeth Dukes, writing for Inc.com, advocates these simple fixes to make them more bearable and productive.

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How to shape your company culture the Netflix way

Design unconventional HR policies to attract talent and grow your business.

Silicon Valley human resources veteran Patty McCord shaped the workforce that transformed Netflix from a DVD-by-mail retailer into a top content-streaming service. She did it by rejecting conventional HR policy – and you can too, says Vivian Giang for Fast Company.

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Is holacracy right for your business?

What is holacracy and could it work for your business? The pros and cons of self-management are examined in an article by Ethan Bernstein, John Bunch, Niko Canner and Michael Lee on Harvard Business Review.

Look beyond the hype and buzzwords surrounding holacracy to discover what makes a self-managed organisation and how the system actually operates – both on the ground and at a...

Design a better company culture

Employee disengagement is a global problem. In the US alone, companies lose up to $550bn in lost productivity every year.

Writing for Harvard Business Review, Alexander Osterwalder, Yves Pigneur and Kavi Guppta say the solution lies in cultivating a better company culture.

They describe a tool – “the culture map”, which will help you do just that.

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Keep calm and carry on communicating

How do you react to an angry customer, a difficult colleague or a tense negotiation? Great communicators face all kinds of conflict and know exactly what to say and how to say it.

Communicate well and others will trust in your ability to lead and support them.

Think on your feet and people will see you as credible, professional, reliable and confident.

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Seagull managers: How to regain control of your team

Seagull managers allow situations to spiral out of control before swooping in with superficial or thoughtless solutions and flying off again, leaving the team to clear up the mess.

It’s a management style that causes stress and confusion – and it’s on the increase.

Writing for Forbes, Travis Bradberry explains how to regain control by focusing on what should be your number-one...

Tactics for managing team conflict

Healthy debate in the workplace is a good thing. But what can you do when positive behaviours give way to infighting?

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Five reputational risks and how to plan for them

You can’t avoid scandal, but you can prepare for it. Here’s how to plan for five of the most serious reputational risks to your business.

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