You are here

Management

Every good manager knows that people are their most valuable resource. In these articles we show you how to manage effectively to get great things from the people you manage. We'll tell you how to create powerful teams, nurture talent and prevent conflict. All our articles contain the best new business thinking from around the world.

When disaster strikes, good managers diagnose

Eden and The Cloud Chamber by Noel Forster

“What do you do when things in your business go exactly opposite to plan?”

Dealing with things occasionally going wrong is an integral aspect of business management. The trick is to make sure that we don’t repeat our mistakes. Nobody likes to dwell on failure, but as contentious and painful a process as it might be, businesses need to undertake a thorough ‘disaster diagnosis’ before...

How to get the most out of your staff

Kalen Emsley

If you believe that encouraging people to work more productively is largely a matter of offering cash bonuses, think again. Writing on Quartz, Oliver Staley distills the thoughts of leading behavioural economist Dan Ariely into four key approaches to motivating employees.

Three things that make you a great boss

Aatik Tasneem

Share a vision, drive results and help employees achieve their career goals for a happier and more productive workforce.

Most leadership advice is based on anecdotes and common sense. Stanford professor Kathryn Shaw took a different approach: data-driven analysis. She discusses her findings with Beth Rimbet and Steve Hawk in a recent article in Stanford Business, and shares three...

12 ways to manage for trust

John Kirby

Build trusting relationships with your employees to improve productivity, accountability and company performance.

Less than half of lower-level employees trust the companies they work for. And the problem’s getting worse: according to the PwC Annual Global CEO survey, three years ago 37% of CEOs were concerned about a lack of trust in businesses; today, it’s 55%.

...

Leadership: no style fits all

clothing rack

Being dominating and being likeable can both be good qualities in a boss, and often a hybrid is even better.

In a New York Times article Phyllis Korkki explores the advantages and disadvantages of two key styles of leadership – the dominant leadership style where the boss is in control of everything, and the prestige style where the boss’s main motivation is to be liked or admired....

Four secrets of CEO selection

graffiti

Why are some boards great at hiring company leaders, while others get it wrong? Make the right choice by following these four key principles.

Some boards still pick chief executives who aren’t right for the job – repeatedly. Make the right decision by following the example of successful boards.

Please login or...

Warning: full board independence can reduce your profits

Company boards on which the CEO is the only employee are becoming the norm, but how well do they work? Recent research suggests independent boards are actually detrimental to profitability.

In 1999, 36% of boards in America’s S&P 500 companies were of this kind. By 2015 it had risen to 75%. A key driver has been the recent history of governance and accounting scandals.

...

How to move from firefighting to fire prevention

fire hydrant

Are you and your employees stuck in a vicious circle of firefighting?

Workers’ compensation business illustrates the cycle of rework – and more rework – that comes from not doing jobs right first time. Despite knowing that legal processes and costs could be slashed by contacting workers within 24 hours of injury, staff were too busy to do so.

Please...

Don’t let cultural differences harm your global enterprise

skyscraper

Is internationalisation threatening your company’s long-established culture? So-called "cultural disintegration" can occur when colleagues in different countries struggle to integrate with unfamiliar social norms, causing a breakdown in communication and trust.

Delegation, delegation, delegation…

organisation

You might think it’s easier to do everything yourself, but the path to productive leadership demands that you learn how to delegate effectively.

Everyone knows the frustration of having to re-do a task that you assigned to someone else. If it comes back incomplete or full of errors, the temptation is to decide it’s been a waste of your time and theirs. But that doesn’t have to be the...

Creativity is king

crayons

The noise of modern life can distract marketing teams from creating their best work.

Whether you head up the marketing department for a lean, energetic startup or a powerful blue chip corporation, it is important that your team is consistently creative. There are a number of steps you can take to ensure your team is able to do its best creative work in an “always on” environment.

How to kill bad products

packaging products

When a product fails, should you improve it or kill it? Senior managers are best placed to make the right choice – quickly.

Your engineers and managers work for months, often years, to develop and launch new products. They invest significant resources in research, marketing and distribution. So to see those products go down in flames creates a difficult choice: do you try to improve the...

How to build a winning workplace culture

office

There are many guides to the three, five or seven steps to an ideal culture. But only one golden rule: don’t mess it up.

As a leader, you must watch everything you say and do – because everyone else will, and they’ll put a lot of weight on it. That means it’s easy to mess up a workplace culture – even with the best of intentions.

Improve employee engagement with ‘constructive nonconformity’

Employee engagement is a problem. To fix it, let your workers rebel, break the rules and be themselves.

Throughout our working lives we’re taught to conform. The pressure only grows as we climb the career ladder. Workers and their organisations both pay a price for this: decreased engagement, productivity and innovation.

Militarise your cybersecurity

computer screen

How nuclear thinking can help you eliminate human error.

JPMorgan Chase was hacked because somebody forgot to update the security settings of a server to dual-factor authentication. Health insurer Anthem’s systems fell prey to a “spear phishing” email. Edward Snowden persuaded a colleague to enter his password on Snowden’s computer.

How to be a talent magnet

Quizitive

Instead of hoarding great employees, learn to master the flow of talent through your organisation.

Should you try to hold onto your star employees, or show them the door? Some of the best leaders don’t just allow their top performers to leave – they actively encourage it.

 

Please login or...

How to make better decisions

reading glasses

The success of your organisation depends on good decision making, a key requirement of good leadership.

The human brain has evolved to make most decisions automatically. Behavioural and neuroscience shows that our brains struggle with information overload, especially when multitasking, leaving them susceptible to subjectivity, bias and errors.

 

Please...

Get your employees working together effectively

If your employees are failing to work as a team, it’s time to show them the value of collaboration.

You might regard teamwork as a top priority but do your staff pick up on those values? A recent survey by Corporate Culture Chasm revealed that most employees think leaders want to see competition among staff members.

Please...

Your three key players in the race for innovation

office desk

Startup companies will naturally have a keen eye for innovation as they work out their route to the top. But larger, long-established companies can keep pace with the new kids on the block by maximising the talent at their disposal.

You probably have some excellent talent on your teams. But how do you motivate it to come up with cutting edge ideas and deliver results?

 

...

Six steps to getting a seat on the board

chair on beach

If landing a seat on a board is one of your goals, you need to do some serious preparation to make it happen. Writing for Forbes, Stuart R. Levine sets out six actions to increase your chances of success.

“It’s critical that you take smart steps to develop your resources and skills into assets that will showcase your credentials and position you for success,” Levine advises.

 ...

How to let creative teamwork flourish

Glen Baxter

The genius lone wolf is the romantic vision of innovation. For best creative results it is multi-disciplinary teamwork that should be encouraged and rewarded, writes Tendayi Viki for Forbes.

Tapping into the massive potential of collective creativity is not as straightforward as simply putting colleagues in a room together.

Please...

Eight essential practices of change-agents

Change-Agent's Compass

Leading breakthrough change is hard. Whether small scale or large, pioneering is difficult and messy. There are many balls to juggle, and the environment is constantly changing. And there’s the problem: it can be hard to focus on the right thing to do at the right time.

Enter the Change-Agent's Compass.

Please login or...

How to give good feedback to people who don’t want to receive it

Feedback

Giving feedback should be constructive and helpful, but that might not be how everybody views it

The key requirements of giving good feedback are good intentions, sound preparation and a calm response. The feedback process takes a lot of time, and can be a cause of anxiety for both manager and employee, particularly when you are dealing with somebody who might cry, yell or get defensive...

Six ways to rebuild trust at work

Trust

Trust takes years to build, yet can be destroyed in an instant. But retaining and regaining the confidence of your employees can be achieved if you modify your actions

Trust is a precious resource. Once broken it can be difficult for businesses and bosses to regain, damaging chances of future success.

Please login or...

Pages

Subscribe to Management