I get the feeling that in the constant struggle between leadership and management, leadership is getting the upper hand.
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Here’s a stimulating enquiry from one of our readers, who wants the answer to questions that take me back to 1993, when I interviewed 20 European companies for a book on Total Quality Management. The enquiry goes to the heart of the matter.
The late Peter Drucker’s secrets of managing effectively: first, how good are you at the five functions of the manager?
1. setting objectives 2. organising the group 3. motivating and communicating 4. measuring performance 5. developing people
'Empowered' people have moved to front-stage in the rhetoric of management.
The Two Big Ds, Drucker and Deming, are my two favourite management gurus.
The American economy and its leading corporations are so high in the ascendant that the cult of Japanese management seems increasingly remote.
Today's heroes and hero companies are Bill Gates and Microsoft, Andy Grove and Intel, GE and Jack Welch, etc. Their management methods, especially those of Silicon Valley, are now drooled over in the business schools.
Companies will not survive long unless they join a threefold revolution - in management itself, information technology, and global markets.
The three feed off each other. The radical changes in management have become inseparable from those in technology. Without either the global revolution could never have developed such power.
Jack Welch, chairman and CEO of General Electric from 1981 to 2001, was a highly emotional leader who deliberately used his emotional force as a powerful management tool.