You are here

Five ways to manage your emotions at work

Julie Cockburn

How to perform the ‘emotional labour’ of leadership while remaining true to yourself.

We’re all familiar with the ‘service with a smile’ provided by fast food servers, airline crew or nurses. Yet leaders have to perform ‘emotional labour’ too. Motivating or disciplining staff, appearing confident in uncertain times, and controlling personal feelings are all part of our working lives.

Please login or register to continue reading.