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October 2016

Why you should have a code of data ethics

Ilya Pavlov

Digital technology has put a wealth of human data at our fingertips. How can we be sure we are using it responsibly and ethically?

There’s no doubt that facts and statistics offer valuable insights that can be employed to boost business. But it’s vital to lay down ground rules as a company before using personal information to our advantage, says Paul Daugherty, writing for MIT Sloan....

How to let creative teamwork flourish

Glen Baxter

The genius lone wolf is the romantic vision of innovation. For best creative results it is multi-disciplinary teamwork that should be encouraged and rewarded, writes Tendayi Viki for Forbes.

Tapping into the massive potential of collective creativity is not as straightforward as simply putting colleagues in a room together.

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Five breakthrough leadership lessons

John Kirby

Five key leadership behaviours lay behind rare ‘breakthrough’ success in the consumer packaged goods (CPG) business.

‘Breakthroughs’ are products that expand or create new product categories – often required to maintain or grow a company’s market share. In the CPG market, 80% of growth comes from 1% of brands. Breakthrough success is so rare that of 3,500 new brands only 18 made the...

How to make your customer strategy work: the ten essentials

customer strategy

You may have great products with competitive prices and know who to target, but without an effective customer strategy you can still miss out on sales.

Writing in Strategy+Business, Thomas Ripsam and Louis Bouquet present ten principles to help you succeed by adding distinctive value and experience to your offering.

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How to lead from the front

Julie Cockburn

Shift your mindset from your business to your staff to create competitive advantage.

You need strong leadership teams to develop your business. Yet leadership is more difficult than ever because of a shift in focus from the business to individual employees. Writing for Entrepreneur, Glen Llopis says business model evolution is influenced by two factors.

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Six ways to be a trustworthy leader

Jack Smith

Does your team trust you? Maybe not as much as you think. Here’s how to win them over.

Research shows that less than half of workers place a “great deal of trust” in their employer. And while 80% of employees trust their colleagues, only 65% trust senior leaders in their companies. Low levels of trust means employees will look for other jobs and be less engaged and productive.

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Four ways to respond to market threats

doslocation

Most companies face threats to their core business – but not all threats are alike. Recognise different types of disruption to create the right response.

Imagine a new product comes along and threatens your existence. Should you rush to copy the new entrant, or focus on your existing products and services?

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Eight essential practices of change-agents

Change-Agent's Compass

Leading breakthrough change is hard. Whether small scale or large, pioneering is difficult and messy. There are many balls to juggle, and the environment is constantly changing. And there’s the problem: it can be hard to focus on the right thing to do at the right time.

Enter the Change-Agent's Compass.

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Why operating without a safety net could be the secret to success

Backup plan

Does your backup plan have your back, or is it holding you back?

“Get rid of your safety net,” says Stephanie Vozza in an article written for Fast Company, in which Vozza proposes that having a backup plan might not always be good for business.

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How to give good feedback to people who don’t want to receive it

Feedback

Giving feedback should be constructive and helpful, but that might not be how everybody views it

The key requirements of giving good feedback are good intentions, sound preparation and a calm response. The feedback process takes a lot of time, and can be a cause of anxiety for both manager and employee, particularly when you are dealing with somebody who might cry, yell or get defensive...

Corporate culture: what is it and how do you change it?

corporate culture

Developing the right culture for your company can mean the difference between success or failure

Most of us want an organisational culture that “leaves employees engaged, loyal, empowered to innovate and quick to collaborate,” says Adam Gale, writing for Management Today. The problem is, culture is difficult to define and even harder to change.

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Six ways to rebuild trust at work

Trust

Trust takes years to build, yet can be destroyed in an instant. But retaining and regaining the confidence of your employees can be achieved if you modify your actions

Trust is a precious resource. Once broken it can be difficult for businesses and bosses to regain, damaging chances of future success.

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How to overcome the limitations of leadership training

Jack Smith, Celebration

Training alone often fails to develop today’s employees into tomorrow’s senior managers. It is systems and behaviours in the workplace that need to change before workers can take an organisation to the next level.

Several mistakes are routinely made when leadership training is offered in a bid to transform good organisations into great ones.

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You can learn to be a successful leader

Not all of us are natural leaders, but mastering some fundamental skills can boost your confidence and performance.

If you struggle with leadership, you might be inclined to focus on your deficiencies. Learning and implementing some key techniques of success will be a more fruitful response, according to business psychologist Dionne Mahaffey writing for Forbes.

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