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October 2019

A strategy for the ecosystem economy

Five questions to help you flourish in an increasingly collaborative world.

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How to change mindsets in your firm

It's important to make mindset shifts personal as well as institutional.

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Tackling your team’s undiscussables

Foster a culture of openness if you want your company to flourish.

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Learning from intelligent machines

How AI can help on-the-job training.

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How to truly differentiate your brand

Let customer focus guide your strategy.

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Using back channels in the boardroom

How to manage side conversations.

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Let’s get emotional about business

Tapping into what touches people is the essence of pleasing customers.

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Harness the potential of surprise

Strategies to help sidestep any negative reactions.

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How women can win more negotiations

Learning to anticipate and manage challenges can bring better outcomes.

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Give customers holistic solutions

Solve people's problems to quickly grow profits.

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How best to use deep learning

Protecting your customers, your brand and your products.

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Stop sabotaging your organisation

Some of the biggest threats to productivity come from within.

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