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Revealed: the four key attributes managers need during a downturn

Terry Frost, Black Moon and Ochre, Flowers Gallery

In Harvard Business Review, Robert I. Sutton advises on how to be a good manager when the economy is bad.

The problem with managing during a downturn is that a natural instinct can be to concentrate on your own concerns while employees are watching you closely for signs that might tell them something about their fate.

A manager's responsibilities need to be revised to account for what employees need most during tough economic times, namely:

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