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Robert Heller

Robert Heller (1932-2012) was a renowned author on business management. He wrote over 50 books, including The Naked Manager and The Fusion Manager. Heller founded Leadership Review as a printed newsletter, Letter to Thinking Managers, to help ensure today’s managers have easy access to the kind of business wisdom he excelled at. The articles here are a testament to this vision.

Robert Heller, 1932-2012

Robert Heller

Robert Heller, management writer, editor, best-selling author and Leadership & Management Review’s founder, died at the age of 80 in August 2012 after a long illness.

Peter Drucker: leadership lessons from the great seer

Thinkers commonly make the gross error of confusing what they see with what they want to see; the great and good thinker only forecasts futures after deep analysis of the most profound source of true knowledge - the present.

The secret of the world's greatest salesman: love your customers

Managers often need reminding that the bottom line may be the end-all of business activity, but that the top line literally comes first.

Are you a stupid manager? Take the test now

The underlying thought of the KISS principle (Keep It Simple Stupid) is that, because managers are none too bright, the greater the complexity, the more likely they are to make a mess of their management.

Mastering complexity in management

Do you feel that your work as a manager is getting more and more complicated? You are almost certainly right.

The Drucker legacy

Few managers today can have escaped exposure to the management industry. They have very likely been taught some aspect of management, been exposed to some new (or once new) management idea, worked alongside expensive management consultants, come across an interesting article in a management journal, even read a whole management book (even if it’s only The One-Minute Manager).

Is your business management philosophy built on flawed judgment?

Interesting evidence about predictions is covered in a book by Philip Tetlock entitled Expert Political Judgment: How good is it? The answer is directly relevant to business management, because fortunes are directly affected by political decisions (and indecisions).

How to be a maverick... and win

‘Mavericks’ are by definition rare beasts in business management or any other organised activity.

The most valuable asset a leader can possess

What’s the most valuable attribute that a manager can possess and develop?

Flawed leadership styles and how to avoid them

Why do business idols, both individuals and firms, develop feet of clay? For anybody who believes this cannot happen to their leader, or their organisation, or even to themselves, the best advice is ‘don’t be so sure’.

A check list for success

A millionaire reader once told me that he had built up his eminently successful business by following these dozen points from my 1980 book, The Business of Winning...

Why it's time to review your pricing strategy

How would you like to achieve the financial benefits of a major company shake-up…

Nine qualities that make a great entrepreneur

All companies today want to stay or become entrepreneurial.

But what are the attributes of the entrepreneur? The most convincing list by far was assembled by Geoffrey A.Timmons in an article published by the Harvard Business Review in 1979. He found that entrepreneurs required the following nine qualities:

Ten important lessons for modern managers

People are the key to organisational success, and also the cause of corporate failure.

Takeovers, mergers and acquisitions – avoid these common mistakes and thrive

The easiest task in management is buying another business – you only need to identify the acquisition target, work out how much you want to pay, and make your offer.

Business vision: why you need it – and how to get it

For every business and every manager, there's nearly always a distance between 'where we are' and 'where we want to be'. It's the crucial divide in management, and you won't cross that divide without closing the management gap: that between what needs to be done and actually doing it.

16 super strategy policies from the business masters

Strategy has been having a wonderful run for management's money.

When breaking the rules is great for business

That giant of customer service, the late Sam Walton, advised other managements to 'break all the rules.'

Why teamwork is even more important than you think

Artifical barriers between leaders and led are only one obstacle to true teamwork.

Why there is no alternative to teamwork

Teamwork is one of the rallying cries of the new management.

Satisfy your customers to strengthen your business

The concept of the all-powerful customer is nothing new; Peter Drucker wrote long ago that 'there is only one valid definition of business purpose - to create a customer'.

The four characteristics of great leaders

Success in management and success in sports have the same roots.

Management styles: are you a Buffett or a Gates?

Every senior manager makes a critical decision every day of his or her working life. Mostly, the decision is unconscious, but is no less vital for that. The issue is simply stated with three questions...

Five ingredients of a successful leader

How the boss behaves has a profound effect on how other managers perform - and thus on the performance of the entire outfit.

That's a self-evident truth, acknowledged by most people. But few bosses acknowledge the corollary: that inferior performance is partly their fault.

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