Complexity isn’t a bad thing. It can help your organisation to be resilient and adaptable. But excessive complexity is costly. Here’s how to get the balance right.
Complexity gets a bad press. It can be hard to understand how a system made up of different interconnected elements works. But that doesn’t make it inherently bad.
Writing for Harvard Business Review, Martin Reeves, Simon Levin, Thomas Fink and Ania Levina say complexity brings benefits as well as costs, as long as it’s managed properly.