Are we in the midst of an employee engagement crisis? Or have consultants created a problem in order to sell business a solution, asks Nick Bron for Leadership Review.
2013 might have been a watershed year for the concept of “employee engagement”. Gallup published research indicating that only 13% of employees are “engaged” at work.
Was this the start of an employee engagement crisis? Put into context, the figure was an improvement from 11% in 2010, so perhaps not. But the coverage that followed sparked a debate that continues today: how important is employee engagement; how do we define it; how can business leaders measure it and, ultimately, how can they improve it?