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Strategy

Do you have a clear business strategy? We examine the strategy and tactics practised by some of the world’s most successful companies, and share the policies for strategic success. Leadership Review members automatically receive our annual Strategy Blueprint

Corporate strategy: the need for flexibility

When markets are changing rapidly and unpredictably, strategies and tactics must also be flexible.

So revolutionary companies, within a broad visionary context, delegate strategic planning to business units which are able to adapt swiftly to shifting markets. Using IT, the centre controls without interfering. One of the key controls is planning itself.

When breaking the rules is great for business

That giant of customer service, the late Sam Walton, advised other managements to 'break all the rules.'

Case study: FWWH agency – a failed double partnership

Everybody makes mistakes. But the biggest mistake of all is failure to learn from error. The lessons of misjudgements, miscalculations and mismanagement teach more than success - if you're prepared to face the realities of failure.

Renew your strategy - or die

You don't change for its own sake - you change to realise the strategic vision.

Why customer satisfaction should be your number one goal

What does Mercedes-Benz have in common with H.J. Heinz and Coca-Cola?

Buying a business: the do's and don'ts

This is how NOT to buy a business...

How total quality management can stop your company from failing

Business history is littered with the corpses of companies that were hailed and deeply admired, not just by ephemeral stock markets and their acolytes, but by highly experienced and intelligent management gurus.

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