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Want better results? You need a flexible management model


Jack Welch, chairman and CEO of General Electric from 1981 to 2001, was a highly emotional leader who deliberately used his emotional force as a powerful management tool.

Many managers believe in making decisions through a process of consensus with equal weight given to all opinions during debate, irrespective of hierarchy or rank. They encourage people to voice original and conflicting views. So did Welch: but his way included having every manager rated. The bottom 10% were regarded as failures, and expected to depart quickly.


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