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Why a clear management hierarchy is essential


All empires famously carry within them the seeds of their own decay.

That sobering conclusion applies with equal force to commercial organisations. There's plenty of evidence that, before 9/11, the bastions of global capitalism were under assault, mostly from within. What previously happened to IBM, the world's premier company for decades, may also be affecting and infecting its successor, General Electric. In IBM's case, declines in the share price became linked with losses in reputation and eventually in economic strength.


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